Clear answers before you order.
Practical information for importers, distributors, wholesalers and multi-brand retailers evaluating an OSSONS partnership.
What international buyers usually ask us.
Commercial terms are confirmed for each order, but these answers explain how our B2B process works and what you can expect from our team.
01Who does OSSONS work with?
We work with importers, distributors, wholesalers, retail groups, online retailers and established multi-brand boutiques. Alongside our export business, OSSONS also sells actively within Türkiye. In your enquiry, please share your company, country and sales channel so we can evaluate the right cooperation model.
02How is OSSONS production organised?
OSSONS produces womenswear together with an established network of manufacturing partners in Türkiye. This production structure allows us to evaluate and fulfil a broad range of ready-collection and buyer-specific womenswear orders, subject to technical requirements, quantities and agreed lead times. Buyers work with one accountable OSSONS team throughout the entire process.
03Which markets have you supplied?
OSSONS products have been exported for six years to 11 countries, including Uzbekistan, the United Arab Emirates, Azerbaijan and Albania.
04How can I receive wholesale prices?
Send us your company details and the style titles or reference SKUs you are interested in. We provide buyer-specific pricing after reviewing quantities, colours, delivery destination and any production requirements.
05What is the minimum order quantity (MOQ)?
MOQ may vary by style, colour, stock availability and production plan. We confirm the applicable MOQ together with the quotation so there is no uncertainty before the order is placed.
06Can I choose different quantities for each size?
Yes. The web catalogue lets you request quantities independently for each available size—for example S × 3 and L × 5—rather than forcing a fixed one-of-each pack. This is a quotation request, so the final workable size mix, MOQ and availability are confirmed by our team before the proforma invoice is issued.
07Can I order samples before a bulk order?
Yes, sample requests are evaluated by style and availability. Sample cost, courier charge, preparation time and the applicable sample terms are confirmed in advance.
08How are sizes, colours and fabric compositions confirmed?
The web catalogue is a line-review tool. Final size range, colour availability, fibre composition, care information and labelling details are confirmed against the selected product and final production documentation before order approval.
09What is the production and delivery lead time?
Lead time depends on quantity, style, material availability, labelling and season. We provide an order-specific schedule after the selection is reviewed and keep the buyer updated during production and export preparation.
10Can you support private-label or buyer-specific production?
Private-label, label changes, packaging requests and product adaptations can be evaluated according to quantity and technical feasibility. Please include the requirement in your first enquiry so it can be costed and scheduled correctly.
11How do you follow product quality?
The order is followed during preparation and checked against the confirmed product, quantity, colour, size and packing information before dispatch. Any buyer-specific inspection requirement should be agreed before production begins.
12What packaging and labelling options are available?
Standard and buyer-specific packing or labelling requirements can be reviewed depending on the order. Carton configuration, polybags, labels, barcodes and shipping marks should be confirmed before production or order preparation.
13Which delivery terms and shipping methods do you support?
Shipping method and Incoterms are agreed for each order according to destination, volume and buyer preference. We can coordinate with the buyer's nominated forwarder or discuss a suitable transport arrangement during quotation.
14What happens if there is a shortage, defect or after-sales issue?
Contact our team promptly with the invoice or order reference, affected quantity and clear photos or videos. We review verified claims with the relevant production partner and agree a practical solution such as replacement, credit or another commercially appropriate resolution.
15Does adding a product to the enquiry create an order?
No. Adding styles, colours and size quantities creates a structured quotation request only. It does not reserve stock, collect payment or create a binding purchase. The order begins after OSSONS confirms the commercial terms and both sides approve the proforma invoice.
Tell us about your market and buying plan.
Our team will answer product, production, documentation and delivery questions before you commit to an order.
Contact the export team
B2B · ISTANBUL