Privacy Notice

Data controller and contact

OSSONS is the data controller for personal data collected through this B2B website. You may contact us at eren@ossons.com or at our registered address in Istanbul, Türkiye.

Data we process

We may process your name, business e-mail, telephone number, company, country, buyer type, delivery destination, product selections, enquiry notes, correspondence, request status, IP address and limited technical/security records.

We do not request payment-card data and this website does not process online payments. Please do not send sensitive personal data unless it is strictly necessary and expressly requested.

Why we use it

We use data to answer enquiries; prepare and follow quotations; assess production briefs; communicate about order feasibility and status; provide after-sales support; secure the website; prevent abuse; keep legally required business records; and improve our B2B service.

Processing is based, as applicable, on steps requested before a contract, performance of a contract, legal obligations, our legitimate interests in operating and securing the service, or your explicit consent where required.

Recipients and international communication

Data is accessible only to authorised OSSONS personnel and may be shared, to the minimum necessary extent, with hosting, e-mail, IT, logistics, accounting, legal or production service providers subject to appropriate confidentiality and security duties.

Because we serve international buyers, communications may involve recipients outside Türkiye. Any transfer is handled in line with applicable data-protection rules and appropriate safeguards. We do not sell personal data.

Retention and security

Enquiries and business correspondence are retained only for the period reasonably required to manage the relationship, resolve claims and meet tax, commercial or legal obligations. Security and abuse-prevention logs are retained for shorter operational periods unless an incident requires longer preservation.

We use access controls, encryption for sensitive configuration, protected storage, logging, rate limits and other technical and organisational measures. No internet system is risk-free; please use secure communication channels and protect your tracking links.

Your choices and rights

Subject to applicable law, you may ask whether we process your data and request access, correction, deletion, restriction, objection, portability where applicable, or withdrawal of consent without affecting earlier lawful processing.

Send a clear request to eren@ossons.com. We may ask for proportionate identity or authority verification before responding. You may also complain to the competent data-protection authority.

Updates

We may update this notice when our services or legal obligations change. The current version and update date are published on this page.